Cloudflare, Inc, a Delaware corporation ("Cloudflare") provides this website located at www.Cloudflare.com ("Cloudflare.com"), all the content under this domain, certain related software, and its services to you subject to the following terms and conditions. By using Cloudflare.com you agree to be bound by the latest amended versions of this Agreement and Cloudflare's Privacy and Security Policy (see "Modifications" below).

SECTION 1: ACCEPTING THE TERMS

By using the information, tools, features and functionality located on Cloudflare.com, through any Cloudflare APIs, or through any software or other websites that interface with Cloudflare.com or its APIs (collectively the “Service”), you agree to be bound by this Agreement, whether you are a “Visitor” (meaning you merely browse the Cloudflare.com website) or you are a “Member” (meaning you have registered with Cloudflare). The term “you” or “User” refers to a Visitor or a Member. If you wish to become a Member and make use of the Service you must read this Agreement and indicate your acceptance during the Registration process. If you accept this Agreement, you represent that you have the capacity to be bound by it or, if you are acting on behalf of a company or entity, that you have the authority to bind such entity.

SECTION 2: COPYRIGHTS

All content included on Cloudflare.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, as well as the compilation of that content into one, coherent website, is the property of Cloudflare and protected by United States and international copyright laws. Reproduction of the content of Cloudflare.com without the written permission of Cloudflare is prohibited.

SECTION 3: TRADEMARKS AND SERVICEMARKS

Cloudflare®, the Cloudflare logo, and other Cloudflare graphics, logos, page headers, button icons, scripts, and service names are trademarks, certification marks, service marks, or other trade dress of Cloudflare or its subsidiaries. Cloudflare’s trademarks, certification marks, service marks, and trade dress have inherent meaning and substantial value because of their restricted use. They may not be used in connection with any product or service that is not Cloudflare’s, in any manner without Cloudflare’s permission. All other trademarks not owned by Cloudflare or its subsidiaries that appear on Cloudflare.com are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Cloudflare or its subsidiaries.

SECTION 4: LICENSE TO ACCESS CLOUDFLARE.COM AND SERVICES

In consideration for accessing Cloudflare.com and the Service, Cloudflare grants you a limited license to access and make personal use of the website. This license prohibits your downloading (other than page caching) or modifying any portion of it, except with express, written consent of Cloudflare. This license does not allow resale of Cloudflare’s services without Cloudflare’s written permission. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cloudflare.com without express written consent of Cloudflare. You may not use any meta tags or any other “hidden text” utilizing Cloudflare’s name or trademarks without the express written consent of Cloudflare. Any unauthorized use automatically terminates the permission or license granted by Cloudflare and may incur legal liabilities for any damages. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to any non-password protected directories. You may not use any of Cloudflare’s proprietary graphics or trademarks as part of the link without express written permission.

SECTION 5: ACCOUNTS AND PASSWORDS

If you are issued an account, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password. Cloudflare reserves the right to, under its sole discretion, refuse service, suspend or terminate accounts, or otherwise restrict access to Cloudflare.com and the Cloudflare Service.

SECTION 6: THIRD PARTY APPS

Cloudflare’s Service allows you to install or utilize certain third party apps (“Apps”). These Apps are provided “AS IS” and governed by their own terms of service and privacy policies as set forth by the third parties that provide them. Cloudflare does not endorse and is not responsible or liable for the services or features provided by these Apps you choose to install. You acknowledge and agree that Cloudflare shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Apps.

SECTION 7: YOUR CONTENT

You retain full copyrights in any materials served through Cloudflare. Depending on the features you select or Apps you enable, Cloudflare may modify the content of your site. For example, Cloudflare may detect any email addresses and replace them with a script in order to keep it from being harvested, or Cloudflare may insert code to improve page load performance or enable a Third Party App. Depending on the features you enable, you acknowledge Cloudflare may:
  1. Intercept requests determined to be threats and present them with a challenge page.
  2. Add cookies to your domain to track visitors, such as those who have successfully passed the CAPTCHA on a challenge page.
  3. Add script to your pages to, for example, add services, Apps, or perform additional performance tracking.
  4. Other changes to increase performance or security of your website.
Cloudflare will make it clear whenever a feature will modify your content and, whenever possible, provide you a mechanism to allow you to disable the feature.

SECTION 8: RECORDS OF CLOUDFLARE.COM VISITOR USE AND ABUSE

As a visitor to Cloudflare.com and a user of the Cloudflare Service, you consent to having your Internet Protocol address recorded and your activities monitored to prevent abuse.

SECTION 9: RECORDS OF YOUR VISITORS

As part of the Cloudflare Service, you may choose to monitor the traffic to certain websites. In doing so, you acknowledge that Cloudflare acts as your limited agent (and data processor in the EU context) to you for the purpose of providing Internet data and optimization services. You acknowledge that it is your responsibility to ensure that the use of Cloudflare’s Service is permitted under the laws of your jurisdiction and you agree to indemnify and hold Cloudflare harmless if your use of the Service is in violation of local law. Where required by law, you agree to post a privacy policy on any that, at a minimum, discloses any and all uses of personal information that you collect from users including any information collected via the Service. You agree to indemnify and defend Cloudflare from and against any and all claims stemming from your failure to comply with this provision and/or your failure or refusal to abide by the terms and provisions of any applicable privacy policies. You acknowledge that Cloudflare may use this data to improve its service or enable other services (e.g., using visitor traffic logs or data posted through the service to detect threats so as to stop future attacks).

SECTION 10: LIMITATION ON NON-HTML CACHING

You acknowledge that Cloudflare’s Service is offered as a platform to cache and serve web pages and websites and is not offered for other purposes, such as remote storage. Accordingly, you understand and agree to use the Service solely for the purpose of hosting and serving web pages as viewed through a web browser or other application and the Hypertext Markup Language (HTML) protocol or other equivalent technology. Cloudflare’s Service is also a shared web caching service, which means a number of customers’ websites are cached from the same server. To ensure that Cloudflare’s Service is reliable and available for the greatest number of users, a customer’s usage cannot adversely affect the performance of other customers’ sites. Additionally, the purpose of Cloudflare’s Service is to proxy web content, not store data. Using an account primarily as an online storage space, including the storage or caching of a disproportionate percentage of pictures, movies, audio files, or other non-HTML content, is prohibited. You further agree that if, at Cloudflare’s sole discretion, you are deemed to have violated this section, or if Cloudflare, in its sole discretion, deems it necessary due to excessive burden or potential adverse impact on Cloudflare’s systems, potential adverse impact on other users, server processing power, server memory, abuse controls, or other reasons, Cloudflare may suspend or terminate your account without notice to or liability to you.

SECTION 11: INVESTIGATION

Cloudflare reserves the right to investigate you, your business, and/or your owners, officers, directors, managers, and other principals, your sites, and the materials comprising the sites at any time. These investigations will be conducted solely for Cloudflare’s benefit, and not for your benefit or that of any third party. If the investigation reveals any information, act, or omission, which in Cloudflare’s sole opinion, constitutes a violation of any local, state, federal, or foreign law or regulation, this Agreement, or is otherwise deemed harm the Service, Cloudflare may immediately shut down your access to the Service. You agree to waive any cause of action or claim you may have against Cloudflare for such action, including but not limited to any disruption to your website. You acknowledge that Cloudflare may, at its own discretion, reveal the information about your web server to alleged copyright holders or other complaintants who have filed complaints with us.

SECTION 12: INDEMNITY

You agree to indemnify and hold Cloudflare, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of the Service, your connection to the Service, your violation of the Terms of Service, or your violation of any rights of another.

SECTION 13: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

CLOUDFLARE.COM, THE CLOUDFLARE SERVICE, AND DOWNLOADABLE SOFTWARE ARE PROVIDED BY CLOUDFLARE ON AN “AS IS” AND “AS AVAILABLE” BASIS. CLOUDFLARE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF CLOUDFLARE.COM, THE EFFECTIVENESS OF ITS SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON CLOUDFLARE.COM. YOU EXPRESSLY AGREE THAT YOUR USE OF CLOUDFLARE.COM, THE CLOUDFLARE SERVICE, AND ANY DOWNLOADABLE SOFTWARE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CLOUDFLARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL CLOUDFLARE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF CLOUDFLARE.COM, THE CLOUDFLARE SERVICE, OR DOWNLOADABLE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. CLOUDFLARE MAKES REASONABLE EFFORTS, BUT DOES NOT WARRANT THAT CLOUDFLARE.COM, THE CLOUDFLARE SERVICE, ANY DOWNLOADABLE SOFTWARE, THE CLOUDFLARE SERVERS, OR EMAIL SENT FROM ANY OF ITS DOMAINS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CLOUDFLARE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE CLOUDFLARE.COM, THE CLOUDFLARE SERVICE, OR CLOUDFLARE DOWNLOADABLE SOFTWARE INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. Notwithstanding the foregoing, Cloudflare acknowledges that it is compliant with the Payment Card Industry Payment Card Industry Data Security Standard (PCI DSS) and is a PCI DSS Level 1 certified organization. As such Cloudflare is therefore responsible for the security of cardholder data that it transmits on behalf of its customers while that data is within Cloudflare’s network. Cloudflare does not store cardholder data transmitted through its network at any point.

SECTION 14: AUTOMATIC RENEWAL AND CANCELLATION

WHEN YOU REGISTER FOR THE SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) CLOUDFLARE (OR OUR THIRD PARTY PAYMENT PROCESSOR) IS AUTHORIZED TO CHARGE YOU ON A MONTHLY BASIS FOR YOUR SUBSCRIPTION TO THE SERVICE (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION TO THE SERVICE CONTINUES, AND (B) YOUR SUBSCRIPTION TO THE SERVICE IS CONTINUOUS UNTIL YOU CANCEL IT OR WE SUSPEND OR STOP PROVIDING ACCESS TO THE SERVICE IN ACCORDANCE WITH THESE TERMS OF USE. IN ORDER TO PREVENT AUTO-RENEWAL OF YOUR SUBSCRIPTION, YOU MUST CANCEL YOUR SUBSCRIPTION THROUGH YOUR ACCOUNT DASHBOARD BEFORE THE BEGINNING OF YOUR NEXT MONTHLY BILLING PERIOD. YOU WILL BE BILLED IN FULL FOR THE MONTHLY BILLING PERIOD IN WHICH YOU CANCEL.

SECTION 15: TERMINATION

Cloudflare’s policy is to investigate violations of these Terms of Service and terminate repeat infringers. You agree that Cloudflare may, under certain circumstances and without prior notice, immediately terminate your Cloudflare account, any associated email address, and access to Cloudflare.com and associated Services. Cause for such termination shall include, but not be limited to: (a) breaches or violations of the Terms of Service or other incorporated agreements or guidelines; (b) requests by law enforcement or other government agencies; (c) a request by you (self-initiated account deletions); (d) discontinuance or material modification to the Service (or any part thereof); (e) unexpected technical or security issues or problems; (f) extended periods of inactivity; (g) you have engaged or are reasonably suspected to be engaged in fraudulent or illegal activities; (h) having provided false information as part of your account; (i) having failed to keep your account complete, true, and accurate; (j) any use of the Service deemed at Cloudflare’s sole discretion to be prohibited; (k) use of fraudulent payment methods; and/or (l) nonpayment of any fees owed by you in connection with Cloudflare.com and associated Services. Further, you agree that all terminations for cause shall be made in Cloudflare’s sole discretion and that Cloudflare shall not be liable to you or any third-party for any termination of your account, access to the Service, or any disruption to your services such a termination may cause. You expressly agree that in the case of a termination for cause you will not have any opportunity to cure. You further acknowledge and agree that notwithstanding any termination, your obligations to Cloudflare set forth in Sections 2, 3, 4, 8, 9, 11, 12, 13, 23, 24, 25 and 26 shall survive such termination.

SECTION 16: DMCA & ABUSE REPORTS

Cloudflare is a pass-through network and, at most, caches content for a limited period in order to improve network performance. Cloudflare automatically removes content from our caches when it has been removed from our customer’s origin web server. Cloudflare is not a hosting provider and has no way of removing abusive content on third party hosting services. Individuals or copyright holders concerned with content served through Cloudflare’s network may submit a complaint for investigation to: https://www.cloudflare.com/abuse. Cloudflare does not accept abuse complaints submitted over the telephone. If you would prefer not to use our complaint submission form, you may mail your complaint to: Cloudflare, Inc. Attn: Legal Department 101 Townsend St, San Francisco, CA 94107 Please provide detailed information supporting your complaint as well as an affidavit attesting to its validity. By submitting a complaint, you acknowledge that, at Cloudflare’s sole discretion, copies of the complaint may be provided to the Cloudflare user, the user’s hosting provider, posted on Cloudflare’s website, and/or provided to third party services such as Lumen.

SECTION 17: MODIFICATIONS

Cloudflare may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on Cloudflare.com. In addition, the Agreement will indicate the date it was last revised. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Service after those changes are posted. The Service may provide, or third parties may provide, links to other websites or resources. Because Cloudflare has no control over such sites and resources, you acknowledge and agree that Cloudflare is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Cloudflare shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content.

SECTION 19: PUBLICITY

Cloudflare shall be permitted to identify you as a customer, to use your website’s name in connection with proposals to prospective customers, to hyperlink to your website’s home page, to display your logo on the Cloudflare’s web site, and to otherwise refer to you in print or electronic form for marketing or reference purposes.

SECTION 20: NO THIRD PARTY BENEFICIARIES

You agree that, except as otherwise expressly provided in this Terms of Service, there shall be no third party beneficiaries to this Agreement.

SECTION 21: WAIVER

The failure of Cloudflare to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

SECTION 22: SEVERABILITY OF TERMS

If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

SECTION 23: NON-TRANSFERABILITY OF ACCOUNTS

You agree that your Cloudflare account is non-transferable except with the written consent of Cloudflare.

SECTION 24: TIME LIMITATIONS FOR CLAIMS

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Cloudflare.com must be filed within one year after such claim or cause of action arose or be forever barred.

SECTION 25: APPLICABLE LAW

By visiting Cloudflare.com, you agree that the laws of the United States and, specifically, those of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Cloudflare or its affiliates. Any dispute or claim arising out of or in connection with this Agreement shall be adjudicated in San Francisco County, California, USA.

SECTION 26: ARBITRATION

In the case of any disputes under this Agreement, the parties shall first attempt in good faith to resolve their dispute informally, or by means of commercial mediation, without the necessity of a formal proceeding. Any controversy or dispute arising out of or relating to this Agreement, or the breach thereof, which cannot otherwise be resolved as provided above shall be resolved by arbitration conducted in accordance with the commercial arbitration rules of the American Arbitration Association (“AAA”) and judgment upon the award rendered by the arbitral tribunal may be entered in any court having jurisdiction thereof. The arbitration tribunal shall consist of a single arbitrator mutually agreed by the parties, or in the absence of such agreement within thirty (30) calendar days from the first referral of the dispute to the AAA, designated by the AAA. The place of arbitration shall be San Francisco, California, U.S.A., unless the parties shall have agreed to another location within fifteen (15) calendar days from the first referral of the dispute to the AAA. The arbitral award shall be final and binding. The parties waive any right to appeal the arbitral award, to the extent a right to appeal may be lawfully waived. Each party retains the right to seek judicial assistance: (i) to compel arbitration; (ii) to obtain interim measures of protection prior to or pending arbitration, (iii) to seek injunctive relief in the courts of any jurisdiction as may be necessary and appropriate to protect the unauthorized disclosure of its proprietary or confidential information, and (iv) to enforce any decision of the arbitrator, including the final award. The arbitration proceedings contemplated by this Section shall be as confidential and private as permitted by law. To that end, the parties shall not disclose the existence, content or results of any proceedings conducted in accordance with this Section, and materials submitted in connection with such proceedings shall not be admissible in any other proceeding, provided, however, that this confidentiality provision shall not prevent a petition to vacate or enforce an arbitral award, and shall not bar disclosures required by law.

SECTION 27: VERSIONS

The authoritative version of Cloudflare’s Terms of Service is available at: www.cloudflare.com/terms. While translations of these terms may be provided in multiple languages for your convenience, the English language version hosted at the link above is binding for all users of Cloudflare.com, the Cloudflare Service, and any Cloudflare Downloadable Software.

SECTION 28: HEADINGS

The headings and section titles in the Terms of Service are for convenience only and have no legal or contractual effect.
This Cloudflare Privacy & Security Policy (“Policy”) outlines the general policy and practices for the types of information that Cloudflare, Inc. (“Cloudflare”, “we”, “us” or “our”) gathers, how we use that information, and the options that our users (“you” or “your”) have regarding our use of, and your ability to correct, such information.
It’s our overriding privacy principle that any personal information provided to us by you is just that: personal and private. As such, we will never sell, rent, share, or otherwise disclose your personal information to anyone except to provide our services or as otherwise described in this Policy, without providing explicit notice of such and the ability to opt-out. Cloudflare’s website and services are not intended for, nor designed to attract, individuals under the age of eighteen. Cloudflare does not knowingly collect personally identifiable information from any person under the age of eighteen.

POLICY APPLICATION:

This Policy applies to information provided to us by: (i) visitors to our websites, (ii) users of our services (i.e., subscribers to any of our plans), and (iii) information we collect from visitors to the websites of our users. We generally serve merely as a conduit for information controlled by others, and as such this Policy may not apply to our users’ websites. Our users’ websites or those to which we provide links, may have their own privacy policies. Because of this, we strongly encourage awareness and understanding of such websites’ separate privacy policies.

INFORMATION COLLECTION AND SHARING:

Cloudflare is the owner of the service information collected on this website and through any Cloudflare service. As visitors browse our website, or our users’ websites if they are protected by Cloudflare, we normally log these visitors’ interactions in order to provide better services to our users (e.g., using visitor log data in order to detect new threats and malicious third parties). As part of our services, we may build statistical reports based upon what malicious visitors have visited certain site(s), in order to further protect your sites. We may also share information about our users or their visitors where we have a reasonable belief that they pose a security threat. In order for us to provide some of our services we may also provide information that you supply to us to our affiliates, vendors and service providers, which we use for billing systems, contract and account management, customer support, relationship management and other technical operations. In such cases, we will ensure that such entities are bound by appropriate confidentiality restrictions to protect the information covered by this Policy. However, we will never use or share personal information that you provide to us in ways unrelated to those described herein, without first letting you know and giving you the ability to opt-out. We do not sell, rent, or share personal information with third parties for their direct marketing purposes, including as defined under California Civil Code Sec. 1798.83.

BILLING INFORMATION:

Cloudflare collects and maintains certain information from our users for the purposes of billing. We may share this information with third party processors for the limited purpose of receiving payment. We do not store full credit card numbers or personal account numbers (PANs).

COOKIES:

Our site and services use "cookies" in order to provide a better service to you. Cookies are placed by a browser onto your computer's hard drive to assign a unique identification to that computer. For example, we may use cookies to help direct you to the appropriate part of our website, by indicating that you are a repeat visitor to our website. We may also use information provided to us to present you with services that are customized to your preferences. Cloudflare does not store information we consider personal or private in a cookie, unless that information is obscured. Some portions of our website are functional without cookies. You may delete Cloudflare's cookies yourself through your browser's cookie manager. However, disabling cookies will reset your session, disable auto-login, and may adversely affect other functions on the Cloudflare website and the services we provide. As part of our services, we may place cookies on the computers of visitors to Cloudflare protected websites. We do this in order to identify malicious visitors, reduce the chance of blocking legitimate users, and to provide customized services.

DATA AGGREGATION:

Cloudflare may aggregate data we acquire about our users and the visitors to their websites. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity. If we assemble this sort of data and provide it to external parties, our users’ personal information will never be attached to or included in such aggregated data. Please note, data that our users provide to us, such as log files of their sites’ visitors, may be included in the aggregate data, reports, and statistics.

PROMOTIONAL PARTNERS AND THIRD PARTY APPS:

From time-to-time, Cloudflare may notify you about an offer from one of our promotional partners (e.g., Apps Marketplace partners) via our website or email. While we may target particular types of users for these offers, we do all of the targeting within our systems and not externally. Our partners will not have any access to the targeting information, including the names of the people who may be interested in a particular product or service. Until you affirmatively respond to a promotional offer, we will not share any identifying information about you to any of these partners. If you install an app from one of our third party partners, Cloudflare may provide your email address to that partner for account creation and communication with that partner.

LAW ENFORCEMENT AND OBLIGATIONS:

It’s possible that we may be required by law, court order, or other legal process to provide information about our customers to outside parties. It’s our policy to ensure adherence to the due process of law in all such instances, and if we are required to provide information under these circumstances, we will, whenever possible, attempt to inform users whose information we are compelled to produce, unless prohibited by law. We may also retain copies of personal information to comply with our legal obligations, pursuant to our data retention policies, or for such reasonable period as is required to address potential disputes.

DATA SECURITY, DATA INTEGRITY, AND ACCESS:

We take all reasonable steps to protect information we receive from our users from loss, misuse or unauthorized access, disclosure, alteration and/or destruction. We’ve put in place appropriate physical, electronic and managerial procedures to safeguard and secure such information. Cloudflare only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. We allow our users and their website visitors access to their own personal information, and allow them to correct, amend, or delete inaccurate personal information, except where the burden or expense of providing such access is disproportionate to the individual privacy risk, or where the rights of persons other than the requesting individual risk being violated.

REGISTRAR:

If you purchase Cloudflare’s registrar service, ICANN and the registry operators overseeing a domain’s TLD require us to publish registrant data via the “WHOIS” protocol. We may also be required to share this public data with ICANN, registry operators, and other such bodies. Registrant data includes domain name, registrant name and contact information, and domain nameserver information.

INTERNATIONAL DATA TRANSFERS:

Cloudflare is certified under both the EU-U.S. Privacy Shield Framework, and the Swiss-U.S. Privacy Shield Framework, each as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the European Economic Area and Switzerland to the United States, respectively. A detailed description of how we comply with the Privacy Shield Principles can be found here. For more information on the EU-U.S. Privacy Shield or Swiss-U.S. Privacy Shield, please visit the U.S. Department of Commerce’s Privacy Shield website at: https://www.privacyshield.gov/welcome. ACCESSING OR USING OUR SITES OR SERVICES, OR OTHERWISE PROVIDING INFORMATION TO US OR OUR CUSTOMERS, CONSTITUTES CONSENTING TO OUR POTENTIAL TRANSFER, PROCESSING AND STORAGE OF SUCH INFORMATION IN THE UNITED STATES.

NOTIFICATION OF CHANGES:

We take the trust and privacy of our customers and their users extremely seriously, and do not believe that we will need to change the core principles set forth in this Policy going forward. However, if we are required to modify this Policy, we will promptly provide notice of any material changes and post the modified Policy on this website along with the effective date of any necessary edits.

EFFECTIVE DATE:

This Policy was last updated on November 7, 2017.
Cloudflare offers network service solutions including a reverse proxy, pass-through security service, and a content distribution network (CDN). Because Cloudflare is a reverse proxy, our IP addresses appear in WHOIS and DNS records for websites using our services. We do not have access to our customer's content. Cloudflare is not a hosting provider.

What can you do?

Cloudflare will forward all abuse reports that appear to be legitimate to the responsible hosting provider and to the website owner. In response to a legitimate abuse report Cloudflare will provide the complainant with the contact information for the responsible hosting provider so they can be contacted directly. Complaint information may be shared with law enforcement officials in response to a legitimate request.

What are we unable to do?

Since Cloudflare is not a hosting provider we do not have the capability to remove content from a website.

How do I report?

If you do choose to file a report with Cloudflare, you’ll want to select the the appropriate category for your report on the reporting form. Please provide a high level of detail in the description of the content, the exact steps needed to access the content, and the location of the content on the page. For reports of a sensitive nature, including nonconsensual pornography, please use the "violent threats and harassment" option. We only review reports of URLs resolving to Cloudflare IPs. If you are making a "child pornography", "violent threats and harassment" , or "general" report, you will have the option to make your claim anonymously. If you select this option we will forward the substance of your complaint to the parties you've indicated (i.e., website host and/or website owner), but not any personal information about you. Be advised in such cases that the people who control the content that is the subject of your complaint will be aware of your issue, but will be significantly limited in their ability to follow up on your complaint. Physical mail can be sent to: Cloudflare, Inc. Attn: Legal Department 101 Townsend St San Francisco, CA 94107

What if I’m a law enforcement official?

Law enforcement officials can contact us directly at abuse+law@cloudflare.com. You must include your badge & case number when contacting us to receive a response. It is a crime to falsely impersonate a law enforcement official.